Refund Policy

Everything we sell is delivered by email as a ZIP attachment. Because files cannot be returned once opened or downloaded, all sales are generally final.

If your attachment is missing or blocked, a file is corrupted, you were charged twice, or you received the wrong product, email support and we will fix it or refund you.

If you bought the wrong item by mistake, contact us within 14 days and we will swap it for the correct product where possible.

Email support from the address you used at checkout, include the order number and product name, and tell us what happened. Approved refunds are issued to the original payment method, typically within 5–10 business days depending on your bank.

We can't refund based on the outcome of your situation. Our products are templates and scripts, not a promise of a refund, resolution, or result from anyone else.

Repeated purchase-and-refund patterns, or requests after the full contents have been copied or shared, may be declined.

Founding-price purchases are covered by this same policy. Founding buyers also receive free updates to the kits they bought.